Privacy Policy

1. Information We Collect

Information You Provide

• Account information: name, email address, company name, and password when you create an account
• Billing information: payment details processed securely through Stripe (we do not store your full card number)
• Business data: product information, inventory data, order details, warehouse configurations, and other data you enter into the Service

Information Collected Automatically

• Usage data: pages visited, features used, and actions taken within the Service
• Device information: browser type, operating system, and device identifiers
• Log data: IP address, access times, and referring URLs

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related notifications
• Send service-related communications (account updates, security alerts, support messages)
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your business data for advertising purposes.

3. Data Storage and Security

Your data is stored on secure servers with industry-standard protections including:

• Encryption in transit (TLS/SSL) and at rest
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to data
• Automated backups with point-in-time recovery

While we implement robust security measures, no method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

4. Third-Party Services

We use the following third-party services that may process your data:

• Stripe - payment processing. Stripe handles your payment information according to their own privacy policy and PCI compliance standards.
• Sentry - error tracking and monitoring. Sentry receives error reports that may include technical data but not your business data. Sensitive parameters are filtered.
• Email provider - transactional email delivery. Your email address is shared with our email provider to send account-related messages.

Each third-party service operates under its own privacy policy. We only share the minimum data necessary for each service to function.

For a complete list of third-party services that process your data, see our Subprocessor List. If you require a Data Processing Agreement, our DPA is available as a self-serve document.

5. Cookies and Tracking

We use cookies to:

• Essential cookies: maintain your session and authentication state (required for the Service to function)
• Preference cookies: remember your settings and preferences

We do not use third-party advertising or analytics cookies. You can control cookie settings through your browser preferences, but disabling essential cookies may prevent you from using the Service.

For a full list of cookies we use, including their purpose and expiry, see our Cookie Policy.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Specifically:

• Account data: retained while your account is active
• Business data: retained while your account is active, with a 30-day grace period after account deletion
• Billing records: retained for 7 years for tax and legal compliance
• Log data: retained for 90 days

After the applicable retention period, data is permanently deleted from our systems and backups.

7. Your Rights

You have the right to:

• Access: request a copy of the personal data we hold about you
• Correction: update or correct inaccurate personal data
• Deletion: request deletion of your personal data and account
• Export: download your business data in a standard format through account settings
• Objection: object to certain processing of your personal data

To exercise any of these rights, contact us at [email protected] or use the relevant features in your account settings.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice on the Service.

We encourage you to review this policy periodically. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at:

Limitlesswealth Limited (Company No. 11015312)
[email protected]